Contact

How Can We Help?

Owned and operated by RDolci Solutions LLC, we welcome every question about your garage or outdoor space upgrade.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@hauvana.com
Within 24 hours
Phone
708-360-7442
Mon-Fri, 9 AM - 5 PM CST
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. For full details on conditions and how to start a return, please refer to our Return Policy page.

Can I exchange an item for a different model?

Contact us and we will walk you through the process.

How do I know which smith machine or workbench fits my garage?

Each product page includes detailed dimensions and weight specifications. We recommend measuring your available floor space and ceiling height before ordering, especially for smith machines and golf simulators.

Do your outdoor kitchens require assembly?

Most of our outdoor kitchens and larger items arrive with assembly required by the customer. Each product listing specifies what is included and provides guidance so you can set up your new space with confidence.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

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Smith Machines
Golf Simulators
Outdoor Kitchens
Workbenches
Order Support
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Support

Every email and call is answered with care, typically within one business day.

Secure Checkout

Your payment and personal information are protected by industry-standard encryption at every step.

Reliable Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with tracking on every package.

30-Day Returns

If something is not right, our return process is straightforward and backed by our Return Policy.